Support
Need help with FridgeFit? We read every message and reply as soon as we can.
Email us
Include the email you signed up with, your device and browser (or app version), and a short description of what happened. Please never send your password. We usually reply within 2 business days.
Quick answers
- The fridge scan isn’t working.
- Make sure you are logged in (the scanner needs an account), open the fridge wide, use good lighting and try again. If you scan many times in a short period, wait a few minutes.
- I didn’t receive the confirmation or reset email.
- Check your spam folder and that the address is spelled correctly. Wait a couple of minutes and request it again. If it still doesn’t arrive, write to us.
- How do I change my goal, weight or allergies?
- Open the Profile tab and edit your details. Your calorie and macro targets are recalculated automatically.
- How do I delete my account and data?
- Follow the steps on the delete account page. Delete account.
Privacy requests
To access, correct or delete your data, email us or read the Privacy Policy and Terms of Service.